Terms of Service

Last Updated: January 28, 2025

1. Acceptance of Terms

Welcome to Genga ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of the Genga platform, website, mobile applications, and related services (collectively, the "Service"). Genga is a 3D spatial storytelling platform that enables users to create, edit, collaborate on, and share three-dimensional content.

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

We may modify these Terms at any time. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

2. Description of Service

Genga is a web-based 3D production platform that provides tools for:

  • Creating and editing 3D scenes, models, and animations
  • Spatial storytelling and content creation
  • Collaborative project development
  • File storage and project management
  • Sharing and publishing 3D content
  • Community features and user interaction

Our Service is designed to be accessible to users of all skill levels, from beginners to professional content creators.

3. User Accounts and Registration

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Eligibility

You must be at least 13 years old to create an account. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.

3.4 One Account Per User

Each user may maintain only one account. Creating multiple accounts to circumvent restrictions or limitations is prohibited.

4. User Content and Intellectual Property

4.1 Your Content

You retain ownership of all content you create, upload, or share through our Service ("User Content"). By using our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, reproduce, and distribute your User Content solely for the purpose of providing and improving our Service.

4.2 Content Standards

You agree that your User Content will not:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Contain harmful, offensive, or inappropriate material
  • Include spam, malware, or malicious code
  • Violate the privacy rights of others
  • Promote illegal activities or violence

4.3 Content Moderation

We reserve the right to review, moderate, or remove User Content that violates these Terms or our community guidelines. We may also suspend or terminate accounts that repeatedly violate our content standards.

4.4 Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Genga, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5. Acceptable Use Policy

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated scripts, bots, or other automated means to access the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Collect or harvest personal information from other users
  • Impersonate another person or entity
  • Engage in harassment, abuse, or harmful behavior toward other users
  • Upload or distribute viruses, malware, or other harmful code
  • Attempt to overwhelm our servers or infrastructure

6. Subscription Plans and Payment

6.1 Service Plans

We offer various subscription plans with different features and usage limits. Plan details, pricing, and features are available on our website and may change from time to time.

6.2 Payment Terms

Subscription fees are billed in advance on a recurring basis (monthly or annually). All fees are non-refundable except as required by law or as specified in our refund policy.

6.3 Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

6.4 Price Changes

We may change subscription prices with 30 days' notice. Price changes will apply to subsequent billing cycles.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to our Privacy Policy.

We implement appropriate security measures to protect your personal information and User Content. However, no method of transmission over the Internet is 100% secure.

8. Service Availability and Modifications

8.1 Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

8.2 Service Modifications

We may modify, update, or discontinue features of the Service at any time. We will provide reasonable notice for significant changes that materially affect your use of the Service.

8.3 Beta Features

We may offer beta or experimental features that are provided "as is" without warranties. These features may be modified or discontinued without notice.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

9.2 Termination by Us

We may suspend or terminate your account if you violate these Terms, engage in prohibited activities, or for other legitimate business reasons. We will provide reasonable notice when possible.

9.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your account and User Content after a reasonable period. You remain responsible for any outstanding fees.

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENGA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

10.3 Maximum Liability

Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Genga, Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, your User Content, or your violation of these Terms.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

12.2 Dispute Resolution Process

Before filing any legal action, you agree to first contact us to attempt to resolve the dispute informally. If we cannot resolve the dispute within 60 days, either party may pursue legal action.

12.3 Jurisdiction

Any legal action relating to these Terms must be filed in the state or federal courts located in California, and you consent to the jurisdiction of such courts.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Genga regarding the Service.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

13.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Genga, Inc.

Email: binny@genga.io

Website: https://genga.io

Address: [Your Business Address]